Cancellation Policy

Last Updated: October 12, 2026

Planetic allows customers to cancel their subscriptions under the following conditions.

1. Seven-Day Cancellation Period

Customers dissatisfied with their initial subscription may request cancellation and refund review within 7 calendar days of purchase.

2. Subscription Cancellation

Customers may cancel future subscription renewals at any time through their dashboard, where available, or by submitting a support ticket.

3. Billing After Cancellation

Once cancellation is effective, the subscription will not renew. Customers may continue using their paid services until the end of the current billing cycle, subject to their plan terms.

4. Refunds

Cancellation does not automatically guarantee a refund. Customers must separately request a refund within the eligible 7-day period under our Refund Policy.

5. Usage Charges

Any outstanding charges for services already consumed remain payable.

6. Enterprise Subscriptions

Enterprise and custom plans may follow separate cancellation terms agreed upon during purchase.

Contact: hello@planeticai.com

For more information, please refer to our Refund Policy and Terms of Service.